If you are a client or website visitor, you entrust us with your personal data. We are responsible for their protection and security. Familiarise yourself with the protection of personal data, principles and rights you have in connection with the GDPR (Regulation on the Protection of Personal Data).

Who is the operator?

The operator is Ľudmila Ondášová, located at Južná trieda 40, 040 01 Košice, IČO: 46 980 814 and operates the website www.bloomcva.com. We process your personal data as an operator which means that we determine how personal data will be processed and for what purpose, for how long, and we select any other processors who will help us with the processing.

Age verification

As a buyer, I acknowledge that according to the relevant legal regulations, only a person who has reached the age of 16 can independently express their consent to the processing of personal data, while in the case of not reaching this age, the consent of the legal representative of the given person is required. In such a case, consent cannot be granted, but it is necessary to contact Ľudmila Ondášová at the e-mail address below. By confirming my consent to the processing of personal data, I confirm that I have reached the age of 16.

Contact information.

If you want to contact us during the processing of your data, you can contact us at mobile number +421 908 246 695, or by email at info@bloomcva.com.

We declare.

We declare that, as the administrator of your personal data, we fulfil all legal obligations required by applicable legislation, especially the Personal Data Protection Act and the GDPR, and therefore that: 

We will process your personal data only on the basis of a valid legal reason, namely legitimate interest, fulfilment of a contract, legal obligation or granted consent.

Pursuant to Article 13 of the GDPR, we comply with the information obligation even before starting the processing of personal data.

We will enable and support you in exercising and fulfilling your rights under the Personal Data Protection Act and the GDPR.

Scope of personal data and processing purposes.

We process personal data that you entrust to us yourself for the following reasons (to fulfil the following purposes):

Provision of services.

We need your personal data in the scope of: first name, last name, address, email, phone number and the list of services you have chosen for the purpose of contacting you in case of an order and for the completion of the necessary information for delivery.

Bookkeeping.

If you are a customer, we absolutely need your personal data (invoicing data) to comply with the legal obligation to issue and record tax documents, which we keep for the duration of 10 years.

Marketing – sending newsletters.

We use your personal data (email and name, etc.), what you click on in the email and when you most often open it for direct marketing purposes – sending business information. If you are our customer, we do so out of legitimate interest, because we reasonably assume that you are interested in our news, for a period of 5 years from filling out the form.

If you are not our customer, we send you newsletters only based on your consent, for a period of 5 years from the granting of your consent. In both cases, you can withdraw this consent by using the unsubscribe link in every email sent.

Advanced Consent Marketing.

Only on the basis of your consent can we send you offers from third parties or use an email address, e.g. for remarketing and advertising targeting on Facebook, for a period of 5 years from the granting of your consent. Of course, you can revoke it at any time via our contact details.

Photographic documentation.

We keep your personal data during the statute of limitations, unless the law stipulates a longer period for their storage or we have stated otherwise in specific cases.

Cookies.

When you browse our website, we record your IP address, how long you stay on the site and which pages you visit. We perceive the use of cookies to measure web traffic and customise the display of websites as our legitimate interest as an administrator, because we believe that thanks to this we can offer you even better services.

Cookies for advertising targeting will only be processed based on your consent.

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Security and protection of personal data.

We protect your personal data to the maximum extent possible using modern technologies that correspond to the current trend of technical development. We protect them as if they were our own. We have adopted and observe all possible (currently known) technical and organisational measures that prevent misuse, damage or destruction of your personal data.

Provision of personal data to third parties.

Our associates have access to your personal data.

In order to ensure specific processing operations that we cannot ensure on our own, we use the services and applications of processors who know how to protect personal data even better than us and specialise in processing personal data.

Service partners, suppliers, insurance companies, external legal representation, other authorities in consumer proceedings, transport companies in connection with handling complaints and insurance claims as operators or intermediaries.

Financial administration authorities, tax advisors and auditors as operators or intermediaries, if this is necessary to fulfil a legal obligation of the company.

It is possible that in the future we will decide to use other applications or processors to facilitate and improve processing. We promise you, however, that in such a case, when choosing, we will place on processors at least the same demands for security and quality of processing as on ourselves.

Provision of personal data outside the European Union.

We process personal data exclusively in the European Union or in countries that ensure the same level of protection based on the decision of the European Commission.

Your rights in connection with the protection of personal data.

You have several rights in connection with the protection of personal data. If you wish to exercise any of these rights, please contact us by email: info@bloomcva.com.

You have the right to the information that is accessible on this information page according to the personal data processing policy.

Thanks to the right of access to information, you can challenge us at any time, and  within 30 days, we will provide you with proof of what personal data we process and why.

If something changes for you, or if your personal data is out of date or incomplete, you have the right to supplement and change your personal data.

You can use the right to limit processing if you believe that we are processing your data inaccurately, if you believe that we are doing the processing illegally, but you do not want to delete all data, or if you have raised an objection to processing, you can limit the scope of personal data or the purpose of processing (e.g. by unsubscribing from the newsletter, you limit the purpose of processing to receiving commercial messages only).

The right to data portability.

If you would like to take your personal data and transfer it to someone else, we will proceed in the same way as when using the right of access to information – with the only difference that we will send the information to you in a machine-readable form. We need at least 30 days for that.

The right to erasure (to be forgotten).

Your other right is the right to erasure (to be forgotten). We don’t want to forget you, but if you wish, you have the right to do so. In this case, we will delete all your personal data from our system and from the system of all individual processors and backups. We need 30 days to ensure the right to erasure.

In some cases, we are bound by a legal obligation, e.g. we must keep a register of issued tax documents for the period specified by law. In this case, we will delete all such personal data that are not bound by another law. We will inform you via email about the completion of the deletion.

Complaint to the Office for Personal Data Protection.

If you feel that we are not handling your data in accordance with the law, you have the right to contact the Office for Personal Data Protection at any time with your complaint.  We will be very happy if you first inform us of this suspicion so that we can do something about it and correct any errors.

Unsubscribing from newsletters and business information.

We send you emails with inspirations, articles or products and services as long as you are our customer based on your legitimate interest.

If you are not yet a customer, we will only send them to you based on your consent. In both cases, you can unsubscribe from emails by clicking the unsubscribe link in each email sent.

Confidentiality.

We would like to assure you that our colleagues who will process your personal data are obliged to maintain confidentiality about personal data and about security measures, the disclosure of which would endanger the security of your personal data. This confidentiality also lasts after the end of mutual relations with us. Without your consent, your personal data will not be released to any other third party.